The 5 Biggest Reasons Why Your Shop is Losing Money

Ernest Hemingway once wrote about losing money that it, “happens at first very gradually, and then all at once.” If you run a shop that’s losing money, you probably know what he meant. Small losses slowly accumulate, turning into big losses. Eventually, there’s nothing left to lose. Far too many shop owners get stuck in […]

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Increase your shop’s value by investing in your employees

There are lots of ways to increase your company’s value. You can grow sales. You can pay down debt. You can implement job shop software to make your shop more efficient. You can even upgrade your machinery and facility. However, one of the best ways to grow your bottom line and increase the value of […]

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3 Secrets to growing your job shop

Every business wants to grow, but sometimes it feels like only a select few have figured out the formula for how to do it. The truth is there isn’t one single formula for achieving growth. Rather, there are a lot of different things you need to focus on. Putting out high quality products helps because […]

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Client satisfaction

5 Tips for building customer relationships that last

What’s the most valuable asset in your shop? Your equipment? Your employees? The building itself? Those are all pretty valuable, but chances are good that there’s one other asset your shop couldn’t do without. It’s your customers. Specifically, it’s your relationship with those customers, especially the ones who send the most business to your shop. […]

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3 Management tips to make your job shop more efficient

There’s one surefire way to make your job shop more profitable this year – by becoming more efficient. Eliminating waste and getting more production out of your team is a guaranteed formula for increased profitability. Greater efficiency is easier said than done, though. That’s especially true when you’re juggling a wide range of customer demands […]

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postcertification

The road to ISO certification: Post-certification – Part 5/5

Getting certified isn’t the end of the certification journey. In many ways, it’s just the beginning of a new process. Once you’re certified, you have to meet certain criteria to keep your certification. Auditors want to know that you not only have a quality process in place, but that you actually implement that process. In […]

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certification

The road to ISO certification: The audit – Part 4/5

This is what you’ve been preparing for. It’s finally time to put all your hard work to the test and earn that valuable certification designation. Many people get nervous or anxious about the idea of an audit. However, it doesn’t have to be a stressful experience, especially if you’ve put in the preparation. In the […]

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Preassessment

The road to ISO certification: Pre-assessment – Part 3/5

If you’ve reached this step in the process, then you are well on your way to certification. In the previous two parts of this series, we talked about initial on-site training and creating all of the necessary documentation. Once you complete those steps, you’ll almost be ready for your certification audit. Before you move forward […]

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The road to ISO certification: Documentation – Part 2/5

Welcome back to our five-part series on ISO certification. In Part One, we talked about on-site training and how important it is to starting the certification process on the right foot. In future parts of this series, we’ll talk about internal audits, your certification audit, and how to keep your certification. If you can’t wait […]

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