Our Inside Consultants are ready to help you once the sale has been made and you have the software in hand! Each customer is assigned an Inside Consultant who will be available to you for help along the way as you get up and running and on a continual basis when a question arises that need more specialized care than a Tech Support call can provide. Your Inside Consultant will serve as your key company contact.
“Once we went through our on-site training, we were up and running in three weeks!”
Don Rivers, E.R.W., Inc.
Shoptech Consultants provide a variety of services to help customers fully integrate the E2 Shop System into their business processes. Your Consultant can assist with the implementation and use of the software by evaluating your business and helping match E2′s capabilities with your company’s operations. Identifying procedural issues, process improvement, and the correct business/paperwork flow allows you to take full advantage of E2′s capabilities, giving you the full benefit of E2′s potential.
On-Site Consultation at your shop is tailored specifically to your needs. Your Consultant works closely with you to identify issues to be addressed and will contact you to develop your Meeting agenda and set the time when it’s most convenient for your shop to have someone working with your staff. We use your data in your own environment. You have virtually no downtime since employees don’t have to miss day-to-day responsibilities.
The Consulting team has over 60 years of manufacturing, consulting, and training experience and offers the following services:
- Initial Audit for E2 Implementation
- Implementation Planning
- Setting E2 Procedures to best fit your business
- Audit Services to Review Procedures
- Process Improvement
- Advanced Implementation (Continued Education)