Auto-Turn Manufacturing, INC Improves Business Performance
The E2 integration with QuickBooks was seamless and quick. When there were questions, E2’s support team was there to address any issues. Like with most companies, any time you implement new software, there’s always a learning curve. But according to Gary, with E2’s support team Auto-Turn always gets the information to solve the problem. Gary admits that he works with a team (Gary includes himself in that bucket as well!) that sometimes like to ask questions after they’re hopelessly lost. E2’s support team gets them back on track in minimal time and the field reps are flexible and accommodating to get to the shop if they don’t get what they need from a phone call.
Gary is a big believer in hiring good people that fit with the business and believes the same of the systems and processes to run his business. When someone is on vacation, others pick up the work and the parts still get produced at the same high quality standards. The same goes for the technology side. E2 helps keep things running smoothly because every piece of info about a job is right at anyone’s fingertips. “It’s hard to point to just one aspect of how E2 has helped improve our business performance. I just know that instead of a growing, solid company built on a solid foundation, Auto-Turn would be no more than an out-house without E2. E2 is what allows us to do everything else our business requires.”
Since the on-boarding of E2 in 2006, Auto-Turn has systematically implemented several E2 modules including the Advanced Quality Control, the Data Collection, the QuickBooks interface as well as the Advanced Scheduling module. Auto-Turn also uses E2 to maintain its ISO certification. While the shop was ISO certified prior to Gary purchasing the company, E2 has made maintaining that certification nearly effortless.
Gary can’t imagine going back to running the shop without E2. “It’s like when I first started to use a computer long ago at one of my earlier jobs. You just start asking yourself how you ever did anything without a computer. E2 is very much like that. I just can’t imagine not having it as a part of my shop.”