Quoting

How ERP Software Improves Customer Service

customer service

Getting customers to feel warm and fuzzy about their job shop often isn’t on an owner’s radar. However, owners of small shops know how important it is to have great customer service. Providing great customer service will help your customers feel more connected to your shop, which will bring them back when they have other jobs. So how…

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How to Get Answers to Your Job Shop’s Business Questions

business questions

Getting answers to your business questions doesn’t have to be hard. All you need is good ERP software. It can keep your shop organized and make finding information a breeze. If you’re using spreadsheets or not using software at all, you could make a dramatic difference in your shop just by implementing an ERP; slash the time and effort…

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How Low Volume, Low-Value RFQs Can Help Your Machine Shop

Accepting low-value RFQs

On the surface, low volume, low-value RFQs from unfamiliar customers may seem like a waste of time for your machine shop. They’re too small to bring in as much profit as larger orders, and you don’t want to take time to figure out a quote for a new job. However, these jobs can be a…

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