How they have benefited from the E2 Shop System
Kaymor began the process of looking for shop software and Robert quickly narrowed his search to Shoptech’s E2 platform. According to Robert, “A lot of the software out there is designed for big manufacturing facilities. That’s not who we are. E2 just seemed like it was made for a smaller, custom shop like ours, so it was a natural choice.”
Robert also said he was impressed by the software’s ease-of-use. He added, “It was important to me that the software be easy to manage. We’re not a bunch of computer scientists here. I wanted something that our team could easily learn and start using quickly.”
Kaymor now uses E2 to manage a wide variety of shop functions, including costing, inventory management, quality control, scheduling, and data collection. He added that E2’s data collection capabilities have helped Kaymor understand problems that they previously didn’t know they had. One example is quoting. According to Robert, Kaymor had always developed their quotes by hand with their own knowledge of their materials, labor, and internal pricing. They assumed the process was mostly accurate.
After implementing E2, they realized that assumption was incorrect. Their quoting wasn’t as accurate as they had thought. Although they hadn’t planned on using E2 for quoting and estimating, Kaymor decided to do so. Robert said that was a wise decision. He told us, “With E2, we quote the job, do the job, and then perform cost analysis to see how accurate we were. That was impossible to do before.”
According to Robert, the support staff at Shoptech has also been a valuable asset. He said, “We’re a small shop. We don’t have an IT staff to fix our problems, so it’s important for us to have a team we can rely on. No matter the issue, we’ve been able to rely on the
support staff to help us find a solution.”
Kaymor may have started as a small two-person operation. Today, though, it’s a growing shop with a diverse range of services. Kaymor is a great example of how an investment in shop software can boost efficiency and fuel future growth.